Privacy Policy – BNLP Store
Last updated: 1/10/2025
BNLP Store ("we", "our", "us") operates the BNLP Store mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect the personal information of users ("you", "your") who use our App and related services.
We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Information We Collect
When you use our App, we may collect the following types of information:
- Personal Information: such as your name, contact number, and email address when you register or make a booking.
- Booking Information: such as the date, time, and selected products (mobile or gold jewellery) you wish to reserve.
- Device Information: such as your mobile device model, operating system, and app usage statistics (for improving app performance).
- Location Information (optional): if you enable location access, we may use it to show nearby store details or provide accurate appointment scheduling.
We use the information we collect for the following purposes:
- To register your account and manage your bookings.
- To contact you regarding your booking confirmation, changes, or collection reminders.
- To improve our App’s functionality and user experience.
- To respond to your queries or support requests.
- To send you promotional messages or store updates (only if you consent).
We do not sell, rent, or trade your personal information. Your information may be shared only in the following limited cases:
- With our internal team for managing bookings and customer service.
- With third-party service providers who assist us in operating the App (such as hosting or analytics), bound by confidentiality obligations.
- When required by law or regulatory authorities in Singapore.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your account or booking history anytime by contacting us.
5. Security of Your Information
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no electronic storage or transmission method is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Withdraw consent for marketing communications.
- Request deletion of your personal data.
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our App is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date. Continued use of the App after any modification constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
BNLP Store
304 Orchard Rd, B1-88 Lucky Plaza,
Singapore 238863
📧 Email: admin@bnlp.sg
📞 Phone: +65 8792 2654